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Refund and Returns Policy

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Manish Jadon Foundation
Last Updated: 10 October 2026

1. Introduction

Manish Jadon Foundation appreciates the generosity and support of every donor. This policy explains the circumstances under which donations made through our website or other authorised payment methods may be refunded.

As the Foundation is a charitable organisation, donations are voluntary contributions intended to support social welfare, child welfare, animal welfare, food distribution and other charitable activities.

2. General Refund Policy

All donations are generally considered final and non-refundable. However, the Foundation may consider refund requests in genuine and exceptional circumstances, subject to verification and approval.

3. Eligible Refund Cases

Refunds may be considered in the following situations:

a. Duplicate Payment
If a donor accidentally makes the same donation more than once, the verified duplicate amount may be refunded.

b. Genuine Exceptional Circumstances
A donor may request a refund within 24 hours of making the donation if there is a genuine and reasonable circumstance. Each request will be reviewed individually. Approval is not automatic and will depend on verification, the status of the donation and whether the funds have already been utilised or committed to charitable activities.

c. Payment or Technical Errors
If a technical or payment processing error results in an unintended debit or duplicate transaction, the Foundation will investigate the issue and assist with the appropriate resolution.

4. Non-Refundable Donations

Donations will generally not be refunded in the following situations:

  • The donor changes their mind without a genuine exceptional reason.
  • The donation has already been utilised or irrevocably committed to a charitable activity.
  • The request does not meet the conditions described in this policy.
  • The donation or refund request cannot be verified.

These conditions are subject to applicable law and any mandatory requirements of the relevant bank or payment service provider.

5. No Return Policy

Manish Jadon Foundation does not sell or ship physical products through its donation facility. Therefore, product returns, exchanges and replacements are not applicable to donations made through our website.

6. How to Request a Refund

To request a refund, contact the Foundation using the official contact details published on our website. For requests based on genuine exceptional circumstances, please contact us within 24 hours of the donation.

Please provide the following information:

  • Donor’s full name
  • Registered email address or mobile number
  • Donation date and amount
  • Payment transaction ID or reference number
  • Reason for the refund request
  • Supporting information, if required

The Foundation may request additional information to verify the transaction and the circumstances of the request.

7. Refund Review and Processing

The Foundation will review each request and communicate its decision after verification. If a refund is approved, it will generally be processed to the original payment method, subject to the payment provider’s procedures.

The time taken for the refunded amount to appear in the donor’s account may depend on the bank, UPI service or payment gateway. A refund request does not guarantee approval.

8. Donation Receipts and Tax Benefits

If a donation is refunded, any receipt or tax-benefit documentation relating to that donation may need to be corrected or cancelled, as applicable. Donors should not claim a tax deduction for a refunded donation where such a claim is not permitted under applicable tax rules.

9. Policy Updates

Manish Jadon Foundation reserves the right to update this policy when necessary. Any revised policy will be published on this website and will apply in accordance with applicable law.

10. Contact Us

For refund requests or questions about this policy, please contact Manish Jadon Foundation through the official contact details listed on our website.

Location : Mathura, Uttar Pradesh, India
Website : https://manishjadonfoundation.org/
Email : [email protected] ,
[email protected]
Phone : +91 9762762210